Independent workplace investigations
& conflict resolution
Trusted by HR Directors, Legal Teams, and CEOs to resolve sensitive workplace challenges efficiently while safeguarding relationships and reputation.
Bringing clarity to complex workplace challenges
Resolve by Ahqenza delivers independent workplace investigations and conflict resolution with complete impartiality and discretion for your most sensitive people matters. Every engagement is personally led by our CEO Amna Zaidi, a Chartered Accountant and internationally recognised governance expert with over 20 years of experience advising boards and financial services institutions.
We combine audit-level rigour with a human approach to protect your reputation, preserve critical relationships, and bring clarity to complex situations where internal teams may lack the independence or specialist expertise required.
The crisis every senior leader fears
A senior executive accused of harassment. Board members in open conflict. Whistleblowing allegations that could trigger regulatory action.
When workplace issues explode, your organisation faces existential threats:
- Employment tribunals seeking six-figure damages
- Regulatory investigations that destroy sector credibility
- Media scrutiny that takes years to recover from
- Board confidence evaporating overnight
- Talent exodus as reputation crumbles
Your internal HR team wasn’t built for this. They lack the forensic investigation skills, governance expertise, and independence needed when everything’s on the line.
Services for high-risk and sensitive people matters
Independent Workplace Investigations
Complex grievances, misconduct allegations, bullying, and discrimination cases investigated with forensic precision. Every investigation is conducted with the thoroughness of an auditor and built to withstand tribunal, regulatory, and board-level scrutiny.
Independent Whistleblowing Investigations
Serious whistleblowing allegations handled with complete independence and confidentiality. Our approach ensures findings are credible, evidence-based, and trusted by boards, regulators, and external stakeholders.
Executive Mediation Services
Skilled mediation for senior leaders, partnerships, and boardrooms. We resolve high-stakes conflicts while protecting critical relationships and creating practical, lasting agreements.
Team and Leadership Conflict Facilitation
Tailored interventions to address team-level disputes, cultural friction, or leadership tensions. We create space for constructive dialogue and deliver solutions that restore collaboration and focus.
Restorative Approaches to Workplace Conflict
Rebuilding trust after breakdowns through structured, forward-looking processes. We help teams move past blame, strengthen relationships, and restore confidence in leadership and culture.
Board-Level Reviews and Confidential People Audits
Independent, in-depth evaluations of leadership culture, workplace dynamics, and governance. Boards receive objective insights to inform decisive action on sensitive people matters.
Why leaders choose resolve
Audit-level rigour, every time
Every investigation approached with the precision and professionalism of an auditor. Thorough, defensible, and stands up under legal or board-level scrutiny.
Expert-led, not delegated
Every single case is personally handled by Amna Zaidi. A Chartered Accountant, Chartered Manager, and trusted advisor with 20+ years' experience. No junior staff handling your most sensitive matters.
Trusted by senior leaders
CEOs, managing partners, and board members consistently choose Amna for her strategic insight, discretion, and ability to deliver in high-stakes environments.
Independent and credible
Resolve is truly impartial. We operate outside your HR structure without internal politics or conflicts of interest. This independence ensures trust and credibility with all parties and stakeholders.
Exceptional communication
Findings are presented clearly, precisely, and without unnecessary complexity, allowing decision-makers to act swiftly and with confidence.
Rooted in governance and culture
Our approach blends deep knowledge of governance, compliance, and human behaviour. We resolve the immediate issue and protect your long-term organisational health.
Who we serve
HR Directors and People Partners
In complex organisations dealing with sensitive allegations, regulatory concerns, or capacity constraints.
Internal Legal and Compliance Teams
Requiring trusted external expertise for investigations that demand complete independence and legal robustness.
CEOs, COOs, and Senior Executives
Managing high-stakes people issues that could affect reputation, stakeholder confidence, or regulatory standing.
Public Sector Leaders
Including multi-academy trusts, local authorities, and government departments where transparency and accountability are paramount.
Professional Services Firms
Where client relationships and reputation are fundamental to business success.
Our approach
Tailored, not template-driven
Whether it's a grievance, misconduct case, or leadership conflict, each assignment is designed around your context, risks, and goals.
Human but firm
We listen, we care, and we lead.
Our approach is empathetic yet grounded in professional boundaries, making it ideal for sensitive or emotionally charged matters.
Discretion when It matters
We operate with complete professionalism and strategic foresight.
Discretion is paramount, especially when media attention or regulatory scrutiny is possible.
Proven track record
Public sector institutions to global professional services firms trust Resolve when the issue is too complex, too political, or too important to handle internally.
Professional recognition and credentials
- Chartered Accountant (ACA) bringing financial and analytical rigour to every investigation
- Chartered Manager (CMI Level 7) qualified in strategic leadership and organisational performance
- CMI Level 7 Qualified in Diversity & Inclusion enabling nuanced understanding of cultural risk and inclusion-related grievances
- CMI Level 7 Qualified in Strategic Change Management expertise in resolving workplace issues within broader change contexts
- Freeman of the City of London recognised by the Worshipful Company of Chartered Accountants for excellence and contribution to the profession
- Member of the ICAEW Audit Registration Committee shaping national standards in audit oversight and professional conduct
- Associate Lecturer at Cranfield School of Management delivering leadership and governance programmes to executives at one of the UK’s top business schools
- Visiting Lecturer at University College London teaching MBA students best practices in board-level governance, ethics, and leadership
- International keynote speaker trusted to speak alongside global leaders on leadership, ethics, and conflict resolution
When you need independent expertise
Independent HR investigation services are needed when:
- Allegations involve senior executives or board members
- Regulatory or legal stakes are significant
- Media attention is likely or building
- Internal processes lack credibility with stakeholders
- Your sector demands the highest governance standards
Employment dispute resolution support is needed when:
- Executive team dynamics are affecting business performance
- Partnership disputes threaten organisational continuity
- Board conflicts are compromising governance effectiveness
- Complex grievances require specialist handling
Conflict resolution for executives is needed when:
- Senior relationships have broken down but must be preserved
- Leadership team disagreements are paralysing decision-making
- Cultural change requires alignment at the top level
Industries and sectors we serve
- Professional Services Firms – where reputation and client trust are fundamental to success
- Financial Services – organisations operating under regulatory scrutiny where conduct standards are paramount
- Public Sector Bodies – including local authorities and government departments where transparency is essential
- Multi-Academy Trusts and School Trusts – where safeguarding and governance requirements are stringent
- Healthcare Organisations – balancing patient care with professional standards and complex workplace dynamics
- Technology Companies – managing rapid growth and cultural challenges in competitive markets
- Regulated Industries – where sector-specific conduct requirements demand specialist understanding
Speak with Amna in complete confidence
We provide the strategic support and forensic precision that complex situations demand, protecting your organisation from legal, reputational, and operational risks.
